Event day checklist for organisers
Everything to prepare before doors open so check-in runs smoothly with Ticket Brew.
Updated 1 min read
The week before
- Create a scanner link for each person on the door
- Test-scan a ticket (issue yourself a free ticket to practise)
- Confirm your payout bank account is verified
- Export your guest list as a backup
The day before
- Brief door staff on what each scanner result means
- Decide your re-entry policy and who handles disputes at the door
- Check signal or Wi-Fi at the entrance — the scanner needs a connection
- Charge phones and pack power banks
At the door
- Open scanner links on every phone and allow camera access
- Have extras ready to hand out, if you sold any
- Use Manual lookup for guests whose tickets won't scan
After the event
- Request your payout from the Payouts page
- Turn on review requests if you haven't yet
Related articles
How do I scan tickets at the door?
Event day & check-in · Set up the Ticket Brew scanner for your door staff and check guests in with any smartphone.
Understanding scanner results
Event day & check-in · What each Ticket Brew scanner result means — valid, already scanned, invalid — and what your door staff should do.
When do I receive payouts?
Fees & payouts · When and how Ticket Brew pays out your ticket sales, and how long it takes to reach your bank.
Checking in guests manually
Event day & check-in · Check in a guest by name, email or order code when their ticket can't be scanned.