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For event organisers

Adding and verifying your payout bank account

How to add the South African bank account you want to be paid into and get it verified.

Updated 1 min read

Ticket Brew pays out to a South African bank account. Adding it early means there's no delay once your event ends.

Adding your bank account

You can add payout details from either place:

  • Your event's Payouts page in My Events, or
  • Your organisation dashboard → Payouts

You'll be asked for two sets of details:

  1. Settlement details — where Ticket Brew should send your funds: bank, account number, branch code, and whether it's a personal or business account. Use the exact name registered on the bank account.
  2. Verification details — a South African ID number, passport number or business registration number, so we can confirm who owns the account.

Verification

We verify that the account belongs to you or your business before any money is paid out. You can keep selling tickets while verification is in progress.

To avoid delays:

  • Make sure the account holder name exactly matches your name or registered business name
  • Double-check the account number and branch code
  • Respond quickly if our team asks for supporting documents

Changing your bank account

If you need to change your payout account, update it in your payout settings before you request a payout. A changed account may need to be verified again.

Still need help?

Talk to a real person

We're a small South African team and we reply to every message, usually within a few hours. Include your order number or event name so we can help faster.