Payments & checkout
Paying for tickets, checkout problems, discount codes and receipts.
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Which payment methods can I use?
The ways you can pay for tickets on Ticket Brew, including card, Apple Pay and manual EFT where available.
I was charged twice, or charged but didn't get an order
What to do if you see a duplicate charge or a payment on your statement without receiving tickets.
How do I use a discount code?
Where to enter a promo or discount code at checkout and why a code might not work.
Why is there a service fee on my ticket?
What the Ticket Brew service fee covers for buyers and why it differs between events.
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