Help Center
For ticket buyers

Account & safety

Signing in, your Ticket Brew account, safety and avoiding ticket scams.

3 articles

Most helpful

Is Ticket Brew safe?

How Ticket Brew protects your payment, your personal information and your tickets.

More articles

How to avoid buying fake tickets

Simple ways to make sure the Ticket Brew tickets you buy are genuine and safe.

How do I sign in to Ticket Brew?

Signing in with an email code, Google or a passkey, and what to do if your sign-in code doesn't arrive.

Still need help?

Talk to a real person

We're a small South African team and we reply to every message, usually within a few hours. Include your order number or event name so we can help faster.

Chat on WhatsApp

Fastest reply. Best for urgent ticket or checkout help.

+27 69 056 2548

Send us an email

Best for detailed questions, payouts and billing.

[email protected]

Contact page

Support hours, partnerships and how to reach the founder.

ticketbrew.co.za/contact