Requesting reviews from your attendees
Automatically email attendees after your event to collect reviews and build trust for future events.
Reviews from real attendees help new buyers trust your events. Ticket Brew can ask for them automatically.
Turning on review requests
- Open your event in My Events and go to Communication.
- Under Attendee Reviews, turn on Request Reviews.
- Choose when to send — how many hours or days after your event ends.
Attendees will receive a branded email for your event asking them to leave a review.
When to send
Sending the next day usually works well: the event is still fresh, and people have had time to get home and rest.
Need to message attendees about a change?
If you need to tell attendees about something important — a venue change, a new start time or a cancellation — contact us and we'll help you get the message out.
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