We would love, to hear from you

We pride ourselves on providing dedicated, personal support to both buyers and organisers. We're always here to help you, work with you, or hear your feedback.

Want to see how Ticket Brew can work for your events?

Try a demo

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WhatsApp Us

For ticket support, checkout assistance, refund questions, or anything urgent.

+27 69 056 2548

Best for detail

Email Us

For less time-sensitive, detailed questions, partnerships, billing support, or feedback.

[email protected]

Self-serve

Help Center

For setup guides, common fixes, ticket delivery notes, and answers you can check right away.

help.ticketbrew.co.za

Hi, I'm Jaden 👋

I'm the founder of Ticket Brew. I built this platform to make ticketing more affordable, accessible, and WhatsApp-friendly for South African events.

If you have feedback or just want to chat about your event, you can email me directly at [email protected].

Send us a message us at any time of the day. We're a small team, but we always respond as soon as possible. We're most likely to be online during the following hours.

Weekdays

9:00 - 21:00

Weekends

11:00 - 21:00