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Issuing free (complimentary) tickets

How to send free comp tickets to guests, artists, sponsors and staff from the Ticket Brew editor.

Updated 1 min read

Comp tickets are perfect for artists, sponsors, media, staff and VIP guests. They're real Ticket Brew tickets with their own QR codes, so they scan at the door like any other ticket.

Issuing free tickets

  1. Open your event in My Events and go to Tickets.
  2. Under Selling, choose Issue free tickets.
  3. Choose the ticket type the comp should be.
  4. Enter the recipient name, plus their email and/or phone (optional, but needed if you want the ticket delivered to them).
  5. Choose how many tickets to issue (up to 20 at a time) and confirm.

The tickets appear in your Attendees list straight away.

Fees

Free tickets don't carry a Ticket Brew fee.

Tip

Use a dedicated ticket type, like "Guest List" or "Artist", for comps. It makes them easy to filter and count on event day.

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