What do I need to show at the event entrance?
How Ticket Brew tickets are scanned at the door and how to make check-in quick and painless.
Your ticket's QR code is your entry pass. Door staff scan it with the Ticket Brew scanner, and you're in.
What you can show
- The QR code from your WhatsApp message
- The PDF ticket from your confirmation email
- Your ticket in My Tickets on ticketbrew.co.za
- A printed copy of the PDF, if you prefer paper
You do not need to print anything.
Tips for a faster entry
- Turn your screen brightness up. Dim screens are the most common reason scans fail.
- Open your ticket before you reach the front of the queue, especially if signal at the venue is poor. Downloading the PDF ahead of time means you won't need data.
- Bringing a group? Have each ticket ready to scan one after the other, or send each person their own ticket beforehand.
Each ticket can only be used once
Every QR code is unique and is marked as used the moment it's scanned. Don't post your ticket on social media or share screenshots publicly — if someone else scans it first, you may be refused entry.
Does the organiser need anything else?
Some events (for example 18+ events) may ask for ID at the door. Check the event page or contact the organiser if you're unsure.
Related articles
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