How do I get my tickets?

As soon as your payment is confirmed, Ticket Brew sends your tickets to you automatically. There is nothing you need to print or collect. You can get them in three ways.

By email

You will receive a confirmation email from Ticket Brew with your order details and a PDF copy of your tickets. Each ticket has its own unique QR code.

On WhatsApp

For paid orders, Ticket Brew also sends your tickets to the WhatsApp number you entered at checkout. The message includes your QR code ticket so you can open it straight from your phone at the door.

In your Ticket Brew account

You can view and download your tickets at any time from My Tickets on ticketbrew.co.za. Sign in with the same email address you used at checkout and your tickets will be there. See Finding your tickets in your account for step-by-step instructions.

Bought tickets for a group?

Every ticket in your order has a separate QR code. You can forward each ticket to the person using it, or bring them all on one phone and have them scanned one after another at the entrance.

Still can't find them?

Tickets usually arrive within a few minutes. If yours haven't, follow the steps in I haven't received my ticket.