Help Center
For ticket buyers

Finding your tickets in your Ticket Brew account

How to sign in and view, download or re-open every ticket you've bought on Ticket Brew.

Updated 1 min read

Every ticket you buy is saved to your Ticket Brew account, so you never have to dig through emails on the day of the event.

How to open your tickets

  1. Go to ticketbrew.co.za/account/my-tickets.
  2. Sign in with the same email address you used at checkout. We'll email you a one-time code, or you can continue with Google if that address is a Google account.
  3. Choose your event to see each ticket and its QR code.
  4. Download your tickets, or simply open this page on your phone at the door.

I signed in but my tickets aren't there

Tickets are linked to the email address entered at checkout. If you're signed in with a different address, your tickets won't show up. Sign out and sign in again with the address from your order confirmation.

If you used the correct address and still can't see your order, contact support with your order number and we'll sort it out.

Do I need an account to buy tickets?

No. Your tickets are delivered by email and WhatsApp either way. The account simply gives you one place to find all your tickets later.

Still need help?

Talk to a real person

We're a small South African team and we reply to every message, usually within a few hours. Include your order number or event name so we can help faster.