Help Center
For ticket buyers

How do I sign in to Ticket Brew?

Signing in with an email code, Google or a passkey, and what to do if your sign-in code doesn't arrive.

Updated 1 min read

Ticket Brew doesn't use passwords. Instead, you can sign in in a few secure ways.

Sign in with an email code

  1. Go to ticketbrew.co.za/auth.
  2. Enter your email address.
  3. We'll email you a one-time code. Enter it to sign in.

Sign in with Google

If your email is a Google account, choose Continue with Google for one-tap sign-in.

Sign in with a passkey

Once you're signed in, you can add a passkey from your account settings. Next time, sign in with your fingerprint, face or device PIN.

My sign-in code hasn't arrived

  • Check your Spam, Junk and Promotions folders.
  • Make sure you typed your email correctly.
  • Wait a minute, then request a new code. Only the latest code will work.

Use the same email as your tickets

Your tickets are linked to the email used at checkout. Sign in with that address to see them in My Tickets.

Still need help?

Talk to a real person

We're a small South African team and we reply to every message, usually within a few hours. Include your order number or event name so we can help faster.