Help Center
For ticket buyers

How do I contact an event organiser?

Where to find an organiser's contact details for questions about an event, refunds or entry.

Updated 1 min read

Organisers are the best people to answer questions about the event itself — things like line-ups, venue rules, parking, age limits or refunds.

Where to find their details

  • The event page. Most organisers list contact details or social links on their event page or organiser profile.
  • Your confirmation email. Your ticket email includes the organiser's details.

Questions Ticket Brew can help with

Contact us for anything to do with your order, payment or ticket delivery, or if you can't get hold of the organiser:

Still need help?

Talk to a real person

We're a small South African team and we reply to every message, usually within a few hours. Include your order number or event name so we can help faster.