Setting up ticket types, prices and sales phases

Ticket types let you offer different options, like General Admission, VIP or a group bundle, each with its own price and capacity.

Creating a ticket type

1. Open your event in My Events and go to Tickets.
2. Add a ticket and give it a clear name, price and optional description (what's included).
3. Set the capacity — how many of this ticket can be sold.

Set a price of R0 for free tickets.

Event capacity and ticket groups

Under Setup on the Tickets page you'll also find:

• Event capacity — an overall limit for the whole event, useful when several ticket types share the same venue space
• Ticket groups — organise related tickets together (for example, all your VIP options) so they're easier for buyers to scan

Sales phases

A sales phase lets one ticket type change price over time, for example Early Bird → First Release → Final Release.

1. On the ticket, open the menu and choose Add next sales phase.
2. Set the new price and when it should start, or let it start once the previous phase sells out.

Phases are a great way to reward early buyers and create urgency.

Ordering tickets on your page

Use Move up and Move down on each ticket to control the order buyers see them in. Put your most popular ticket near the top.

Changing tickets after sales have started

You can edit ticket details at any time. Changes apply to future purchases; existing tickets keep what the buyer paid for.