How ticket fees work
Ticket Brew's 4% + R2 fee explained, what it covers, and how to choose who pays it.
Ticket Brew charges a small service fee on each paid ticket sold. There are no setup fees and no monthly fees.
What the fee covers
The fee is all-inclusive: payment processing, branded event pages, WhatsApp and email ticket delivery, promoter tracking, fraud protection, and your organiser profile page. See How much does Ticket Brew cost? for current rates.
Choose who pays
When you set up your event, you decide how the fee is handled:
- Buyers pay the fee — it's added on top of the ticket price at checkout, and you receive the full ticket price.
- You absorb the fee — buyers see one clean price, and the fee is deducted from your payout.
- Split it — choose any percentage from 0% to 100% for buyers to cover, and you cover the rest.
Seeing your fee breakdown
Open your event in My Events and go to Payouts. You'll see a full breakdown of ticket sales, fees and your payout amount.
Free tickets
There's no Ticket Brew fee on free (R0) tickets.
Questions about a payout breakdown?
Email [email protected] and we'll walk you through it.
Related articles
How much does Ticket Brew cost?
Fees & payouts · Ticket Brew pricing for organisers — one all-inclusive fee per paid ticket, no setup or monthly fees.
When do I receive payouts?
Fees & payouts · When and how Ticket Brew pays out your ticket sales, and how long it takes to reach your bank.
Setting up ticket types, prices and sales phases
Tickets & sales · How to create ticket tiers, set prices and capacity, and run Early Bird style sales phases.
Adding and verifying your payout bank account
Fees & payouts · How to add the South African bank account you want to be paid into and get it verified.