Accepting manual EFT payments

Some buyers prefer to pay by bank transfer. Manual EFT lets them pay directly into your bank account and upload proof of payment, while you still manage everything in Ticket Brew.

Setting it up

1. Open your event in My Events and go to Payouts.
2. Under Manual EFT Settings, add the bank details buyers should pay into: bank name, account name, account number and reference instructions.
3. Authorise a card for billing. Ticket Brew charges 2% of your manual EFT ticket sales, billed once a month. Buyers only see EFT once a card is authorised. A temporary R1 charge is made to authorise the card.

Manual EFT is switched on per event by our team. If you don't see it for your event, contact us to have it enabled.

Approving payments

When a buyer chooses manual EFT, they get your bank details and upload proof of payment. You'll be notified, and the order appears in Attendees for Manual EFT Verification. Once you confirm the money has reflected in your account, approve the order and the tickets are issued automatically. If the proof is wrong, reject it and the buyer can upload a new one. You only pay the 2% fee on approved orders.

Good to know

• Always confirm the money has actually cleared in your bank account before approving — proof-of-payment screenshots can be faked.
• Because these funds go straight to you, manual EFT orders aren't part of your Ticket Brew payout.