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For event organisers

Selling extras and add-ons

Let buyers pre-order extras like drinks, merch or parking at checkout and hand them out at the door.

Updated 1 min read

Extras are optional items buyers can pre-order at checkout alongside their tickets — a welcome drink, a coffee, merch, parking or anything else you want to offer.

Adding extras

  1. Open your event in My Events and go to Extras.
  2. Add each item with a name, price and optional description.
  3. Buyers will see your extras during checkout and can add them to their order.

Handing extras out on the day

When you scan a ticket with extras, the scanner shows them on screen so your door team knows what to hand over. Once they've been given out, they're marked as redeemed so they can't be claimed twice. See Understanding scanner results.

Why sell extras?

Pre-orders increase your revenue per guest, reduce cash handling and queues on the day, and help you plan stock in advance.

Still need help?

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We're a small South African team and we reply to every message, usually within a few hours. Include your order number or event name so we can help faster.