Collecting attendee information with the order form
Add custom questions to your checkout to collect the information you need from buyers.
The Order Form lets you ask buyers custom questions during checkout, such as dietary requirements, T-shirt size or company name.
Adding questions
- Open your event in My Events and go to Order Form.
- Add the questions you'd like buyers to answer.
- Choose whether each question is required.
Seeing the answers
Answers are saved with each order and can be viewed with your attendee list in Attendees.
Keep it short
Every extra question adds friction to checkout. Only ask what you genuinely need, and avoid collecting sensitive personal information unless it's essential. You're responsible for handling any information you collect in line with POPIA.
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