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How do I use a discount code?

Where to enter a promo or discount code at checkout and why a code might not work.

Updated 1 min read

Organisers can create discount codes for their events. If you have one, here's how to use it.

Applying your code

  1. Choose your tickets on the event page and continue to checkout.
  2. Enter the code in the discount code field and apply it.
  3. Your order total will update to show the discount before you pay.

Why isn't my code working?

  • It's typed incorrectly. Check for extra spaces or a mix-up between letters and numbers (O and 0).
  • It has reached its usage limit. Many codes can only be used a set number of times.
  • It has expired, or it isn't valid for the tickets you've selected.
  • It belongs to a different event. Codes are created per event.

Discount codes are managed by the event organiser, so if you think your code should work, contact the organiser using the details on the event page.

Can I add a code after I've paid?

Unfortunately not. Discounts are applied at checkout, so the code needs to be entered before you pay.

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