Help Center
For event organisers

Setting up your organiser profile

What your Ticket Brew organiser profile is, how to set it up and how to invite your team.

Updated 1 min read

Your organiser profile is the home for your brand on Ticket Brew. Every event you create lives under a profile, and the profile has its own public page that lists all your upcoming events.

Creating a profile

You'll be asked to create a profile the first time you create an event. You can also create additional profiles if you run more than one brand — for example, a festival and a separate club night.

What to add

  • Name — your brand, venue or business name
  • Logo — shown on your profile page and your event pages
  • Description and links — help buyers recognise and trust you

Inviting your team

Open your organisation dashboard in My Events, go to Team Access, and use Invite member to give co-organisers, finance people or door managers access. Each member signs in with their own email, so you never need to share logins.

One profile or many?

Use one profile per brand that buyers should recognise. Payout details and team access are managed per profile, so separate brands with separate bank accounts should each have their own profile.

Still need help?

Talk to a real person

We're a small South African team and we reply to every message, usually within a few hours. Include your order number or event name so we can help faster.